Tranmere Rovers Club Shop

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Privacy Policy

​Tranmere Rovers Football Club is committed to protecting your privacy. Please take a moment to read this site's privacy policy. References to "we", "us" and "our" in this policy are referecnes to Tranmere Rovers Online Store.

​We reserve the right to change the terms of this privacy policy from time to time.

What information do we hold about you and how is it collected?

​When you register to the site, the personal data that is entered will be stored. However we do not release any details to any other companies.

 
2. What do we do with your personal information?
If you select to receive newsletters, we may at time to time include information for other departments within the Club that we feel may be of interest to you. At any time you can unsubscribe from these newsletters.
Collecting this data enables us to review the service we provide and improve it to best suit your needs and requirements. Tranmere Rovers FC is committed to data security. When you place orders or access your account information, we offer use of a secure server. The secure server software encrypts all information you input before it is sent to us. We take steps to guard against unauthorised access to customer data. Although we make every effort to create a secure environment for your personal information, we cannot guarantee the safety of any personal information which you transmit to us online.
 
3. What are your choices?
By law, you are entitled to:
i) Object to your personal information being used for marketing purposes. We give you the choice to opt-out of
ourusing, or supplying your personal information to the club or to other reputable suppliers for these purposes. You can do this during the registration process by simply un-ticking the box provided.
ii) Receive, upon payment of a fee, a copy of any personal information about you which is held by us.
iii) Require the rectification, erasure or blocking of any of your personal information which is inaccurate or not up to date held by us.
If you wish to exercise any of these rights, or if you wish to opt-out of any future processing of your personal information held by us, then please write to the contact address set out below stating your full name and address and providing any other relevant information.
 
4. How is my payment safe?
Tranmere Rovers FC uses Sagepay to process payments. This is a secure payment option meaning your payments are processed directly through Sagepay and your bank. This restricts any individual from seeing any of your card details. Payments are processed through a secure server which scrambles your data preventing it from being extracted by any third party.
 
5. How do we protect your information?
If you choose to place your personal details on any publicly accessible page (for example, on a message board), then this data will not be covered by the privacy policy. This privacy policy only applies to the collection of data by us and the use of that data by us and those whom we authorise. It does not cover third party sites to which we provide links, nor does it cover advertisers and content partners within our service who may also collect your personal information. They may have their own privacy policies and/or terms and conditions of use.
 
6. When does this privacy policy not apply?
As with many other online services, we may use "cookies" to store and sometimes track information about you. A cookie is a small amount of data sent from the server and stored on your PC's hard drive. Most web browsers are automatically set up to accept cookies, but you can set your browser to refuse cookies or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this site may not be available to you.
 
7. Contacting us
If you have any questions or concerns about our use of your personal information please write to:
Tranmere Rovers FC,
Prenton Park
Prenton Road West
Birkenhead
Wirral
CH42 9PY
Email: shop@tranmererovers.co.uk